Pan India Operations

– OCM has offices in 6 major cities, operations in 21 regions across India, and 250 location associates globally enabling it to accurately cover even the most remote locations. Customized service to suit all requirements and budgets – OCM experienced teams work with organizations of different sizes, industries, requirement for volumes, security thresholds, and budgets, and can suggest cost effective packages to suit their needs

Dedicated application manager

– Clients are assigned dedicated managers who will understand their business requirements and build a customized solutions for them accordingly.

Online application support

OCM robust online application provides the clients with a 24 hour, instant, real-time access to each candidate’s profile and the progress of their reports. Candidates directly upload their personal information and documentation via a temporary login which greatly reduces vital time often wasted in identifying and resolving discrepancies

Option for hard copy processes and storage

Some companies do not wish to have their candidate’s information accessed and stored on an online system. In this case, OCM offers a seamless, offline system

Physical research specialization

OCM investigation team including over 250 location associates throughout India can physically go and verify information if required, thus ensuring greater accuracy. OCM was founded by former Defense personnel and investigators including Certified Fraud Examiners (CFEs), Postgraduates in Criminology and Field Verification Experts.

Specialist teams for each verification element

Unlike many other firms, OCM’s verification teams specialize in different areas of background checks e.g. education or criminal, meaning they are well networked and trained in their specific areas of expertise to ensure accurate and timely verifications. Aside from former Defense personnel, OCM hires specialists from a range of disciplines including research, law, finance, human resources, police   customs, and information technology

Multilingual staff

OCM verification staff communicate in 15 regional languages so that they better connect with institutions across India and ensure all verifications are accurately understood without confusion

Documentary evidence

All checks, including verbal or physical checks are supported by detailed documentation which means if there are any future issues with the employee, the client can prove to a court that their organization lawfully conducted stringent and appropriate due diligence.

Proven track record

OCM consistently ranks in the top 3 suppliers for background checks for some of the largest Global IT firms. The ratings are based on criteria such as report completion, timeliness and accuracy.

OCM has been operating since 2001 and prides itself on high levels of customer satisfaction and retention.

Capacity for volumes

Surplus Staffing and Resources means OCM can quickly ramp up volumes and can quickly and efficiently deploy staff at client’s premises if required.

OCM proprietary databases

OCM ever growing database of candidates who have gone through TRACE’s systems over the past 15 years provides a robust pool of information to cross check the validity of credentials supplied by the candidate.

Process improvement

Since 2001, OCM has continued to hone its internal processes and has hired highly professional and well trained staff to ensure the quickest, most accurate results for our clients.

Data protection

Latest and robust security measures are in place across all Hardware, Software and Infrastructure, and Non Disclosure Agreements and IT Security Compliance Policies are implemented with all stakeholders.

Vigorous internal screening

OCM vigorously screens and trains all its staff to ensure maximum security for clients’ critical information.

Regular internal audits and quality control checks

OCM routinely re-checks 15% of all cases selected randomly across all clients.

Regular external audits

Audits–OCM is a certified ISO 9001:2008   ISO/IEC 27001:2013 organization and a member of National Association of Software and Service Companies (NASSCOM) and OCM also welcomes its larger clients to conduct independent audits to affirm our guarantee of reporting accuracy and integrity.

Retaining influential industry and law enforcement veterans

This facilitates the timely and accurate retrieval of information from police departments across India.

Dedicated legal team

This team oversees and monitors Regulatory and Legal Compliance

No hire lists

OCM has built a comprehensive GREY list of companies and candidates who have a history of falsifying employment details for candidates over a number of years of working with hundreds of clients which can be highlighted for clients in case the subject companies or individuals pop up on OCM database.